How May We Help You?

Please feel free to email us at: allegion@brownandbigelow.com with any questions you have regarding the Allegion Promo Store and featured products.

Return Policy

We will accept damaged merchandise for exchange or credit. If your purchase has defects or errors, please email the information with your order number located on your packing slip for exchange or credit. Customer Service will issue a return authorization number. This RA number must be on the outside of the returned box.

Returns must be made within 30 days. We will charge a 10% restocking fee on all returns that are not defective or damaged.